RelayLog in

Contact support safely or report a security concern

Get help even before sign-in, with safe evidence and realistic response expectations.

For: Everyone, including guests and people blocked by account setup

Before you start: requirements and access
  • A description of the problem. Never send a password, one-time code, guest token, payment screenshot, database dump, or private game content by email.

Steps

  1. For routine beta support, email vanajvanguardia@gmail.com. Describe the affected Relay route, approximate time, what you expected, what happened, and safe steps to reproduce.
  2. For suspected credential exposure, unauthorized access, or abuse, open the published security reporting instructions at /.well-known/security.txt and follow that channel. Preserve only minimal evidence.
  3. For a product idea or bug while signed in, use Send feedback to retain its public review status in your account.
  4. Allow for acknowledgment targets: within 24 hours for security/active abuse; two business days for blocked game, RSVP, Play, payment-proof, or account access; five business days for court corrections and general feedback.
Email Relay support